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Occupational Health And Safety Reps. Information, Advice, Support...Speaking Up Together

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Hazards

  • Asbestos
    • Asbestos in the home
    • Asbestos in the workplace
  • Asthma
  • Biological Hazards
  • Bullying & Violence
  • Call Centres
  • Chemicals
  • Fatigue & Impairment
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  • Plant
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  •  > Call Centres

Call Centres

Call centres are "modern workplaces" - yet there many OHS issues. There is a very high turnover of workers, many of whom are employed as casuals. For this reason it is very important for call centre workers to elect health and safety reps and start tackling the hazards in their workplaces.

Important Call Centres Information

  • FAQs

    • Offices - what OHS legislation applies?
    • Offices - computers and eyesight
    • Office Hazards: Computers and VDUs - what are the guidelines?
    • Breaks for computer/VDU users?
    • Offices: Temperature and humidity – what are the “rules”?
  • Hazard

    • Office hazards: Photocopiers, printers etc
  • Items

    • Call Centres: What Kind of Future Workplaces?
    • Call Centres - legal standards
    • Call Centres - monitoring
    • Call Centres - the problems
    • Call Centres - Unions and information
    • Call Centres Action Plan for OHS Reps